Privacy policy
Privacy Policy for Maison Aroma®️.
Effective Date: 23rd January 2025
At Maison Aroma®️ ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase products from us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
Contact Information: Name, email address, phone number, and delivery address.
Payment Information: Payment details provided at checkout (processed securely by third-party payment providers).
Usage Information: Information about your interactions with our website, such as IP address, browser type, and pages viewed.
Order Details: Items purchased and order history.
2. How We Use Your Information
We collect and process your data for the following purposes:
Order Fulfilment: To process and deliver your orders.
Customer Service: To handle inquiries, returns, or complaints.
Marketing: To send updates, special offers, or newsletters (only if you opt-in).
Improving Our Website: To analyse website performance and improve user experience.
Legal Compliance: To meet legal obligations, such as tax and accounting requirements.
3. How We Share Your Information
We only share your information with third parties when necessary, such as:
Service Providers: Payment processors, delivery companies, and IT support.
Legal Obligations: When required by law or to enforce our terms and policies.
We do not sell, rent, or trade your personal data to third parties.
4. Your Rights
You have the following rights regarding your data:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to your personal data if it is inaccurate.
Erasure: Request that we delete your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing emails at any time.
To exercise any of these rights, please contact us at info@maisonaroma.co.uk.
5. Data Security
We implement industry-standard measures to protect your data against unauthorized access, loss, or misuse. However, no online system is completely secure. Please protect your account credentials and notify us of any unauthorized use.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. By using our site, you consent to the use of cookies. You can manage your cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Maison Aroma®️.
Email: info@maisonaroma.co.uk